Shipping and Returns
We are not able to offer exchanges due to the exclusiveness of our fast-fashion items. All items returned within 14 days of delivery will be refunded back to the original form of payment.
If you wish to receive the same item in another size or color, you will need to place a new order. Items purchased from Leeli + Lou will be eligible for a full refund, as long as the item is returned within 14 days of delivery. Please note that the refund amount does not include the cost of shipping.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Earrings and bodysuits may not be returned. Once your item(s) arrive at our facility, please allow 5-8 business days for your return to be processed and refund to be issued. Depending on your bank, refunds can take 1-3 business days to appear in your account.